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Charlotte is a new researcher in the research profile “Service innovation for sustainable business” which is about understanding and mapping the ingredients of service innovation, how service innovation comes in and changes industries fundamentally. The research is conducted in cooperation with companies from both the manufacturing industry and retail.

Charlotte has worked at ¹û¶³´«Ã½ and the department of Psychology since May 2011, but began as a psychology student in the fall of 1996 when it was still a college.
- I finished my Ph. D in Psychology in November last year. My dissertation is about the selection system for the Swedish Armed Forces. What fascinates me with psychology and continues to fascinate me are individual differences – questions like: “why do some people handle stress better that others?” and “how does our personality effect different decisions?”. I am also interested in how we can measure individual differences, how tests need to be designed to be reliable and valid measures of a particular behavior. What we in psychology call psychometry, says Charlotte.

Before coming back to ¹û¶³´«Ã½ Charlotte worked with recruiting- and selection issues at the Swedish Defence University for seven years.

In addition her research at CTF, Charlotte is also involved in a project in Computer Science at ¹û¶³´«Ã½.