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We are happy to welcome Jasenko Arsenovic, new Ph. D student in Business Administration to CTF. He will conduct his doctoral studies at CTF and is also linked to MIT, the Swedish Research School of Management and IT.
Jasenko Arsenovic  has a Master’s of Science in Business and Economics from Linnaeus Univeristy and a Master´s degree in Informatics from IT, Management and Innovation program at Jönköping International Business School. He has also previously worked in customer service at Nordea.
Jasenko´s research will focus on how value is created in a service system and how changes in service systems are related to service innovation. Professor Bo Edvardsson, CTF will be his supervisor.