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Susanne's research focuses the connection between users and producers of online news.

At ¹û¶³´«Ã½Â University, Susanne teaches in courses that focus digital media, its design and analysis. She previously taught and served as course administrator at Jönköping University for courses focusing scientific methods and thesis writing, on undergraduate as well as postgraduate level. Before working as a teacher at university level, Susanne worked twelve years with an upper secondary school's media education, with courses focusing internet technology, and communication strategies conducted through graphics and text.

Susanne is regularly consulted as peer-reviewer by several editors of international journals .