In case of unexpected events

On this page you find information on what to do if something happens. In the event of an emergency, always call 112 first.

Emergency situation

In case of emergency, call 112 to reach emergency services, police or to call for an ambulance, talk to an on-call priest or receive medical advice in case of emergency poisoning. Do not end the conversation before receiving instructions from the emergency dispatcher.

Fire

How to act in case of a fire:

  1. Rescue
    Get yourself or others who need help to safety
  2. Warn
    Alert those around you that there is a fire
  3. Sound the alarm
    If the emergency alarm has not gone off, trigger the fire alarm or call 112
    If an ambulance is needed, you must call 112 as this is not automatically triggered by the emergency alarm
  4. Extinguish
    Only extinguish the fire if it is possible to safely do so

The university鈥檚 service number

In the event of a serious incident on university premises and/or when there is a need for emergency support due to a difficult situation, call the university鈥檚 24-hour service number 054 - 700 2323.

Serious incidents include:

  • Break-ins on university premises
  • Damage to university property
  • If you experience or witness threats and/or violence while on university premises
  • If you, or someone around you, have an accident while on university premises

Or other serious incidents of the same dignity as the examples above.

Incident or accident reporting

Incidents or accidents, which are not urgent, are reported in the IA system. An incident is an event that could have led to illness or an accident with personal injury, but where no injury occurred. An accident is when someone has been injured. More information about reporting to the IA system can be found here:

Other important links

  • If you need information about illnesses and where to find your nearest healthcare centre, you can call V氓rdguiden (the Swedish Health Guide) 1177 to receive medical advice. Calls are answered 24 hours a day.
  • Information about serious accidents or emergencies.
  • The Student Health Services offer crisis counselling related to studies or incidents at 果冻传媒.
    Student Health Services at 果冻传媒.
  • The University Chaplaincy聽always offers crisis support for students and staff. The need does not have to be connected to studies or an event at the university.
    The University Chaplaincy

If you lose your Kau Card or suspect that someone may have got hold of your KauID password

It is not permitted to give out your personal Kau Card or KauID password to other people. If you lose your Kau Card, you must block it immediately. If you suspect that someone may have got hold of your KauID password, you must change it immediately.

Remember to report this as a security incident!

Report security incidents as soon as possible

It is important that all kinds for security incidents and breaches at 果冻传媒 are quickly reported. Awareness of a security incident provides an opportunity to rectify the situation before it becomes worse.

Report security incidents to studentsupport@kau.se or 054 - 700 16 95

Examples of security incidents that must be reported:

  • Hijacking (or suspected hijacking) of KauID
  • Unauthorised access to KauID
  • Discovering viruses on university computers
  • Lost Kau Card

Questions on IT security at 果冻传媒

If you have any questions regarding IT security at 果冻传媒, contact fysiksakerhet@kau.se.

Defibrillators

果冻传媒 has defibrillators located according to the map below.